Scaling New Heights In The Outsourcing Industry


Outsourcing has become a mainstay business strategy in today’s era of hyper competition. Leading corporations lead the way by outsourcing non-core services, while they focus on their core strengths in their quest for sustainable value.This leads to greater opportunities for companies offering outsourcing services, some of which are Malaysian.

How are the Malaysian companies doing? Do they have the required skills, technologies and processes to compete against the best in the world?

Business Circle took the opportunity to talk to a few industry players to get a perspective.

David Wong is the CEO of SnT Global, a BPO (Business Process Outsourcing) solutions provider specializing in e-logistics, and the Co-founder and Chairman of Outsourcing Malaysia, an organization representing the Share Services and Outsourcing industry in Malaysia.

Bobby Varanasi is the CEO of of Matryzel Consultants. Bobby is one of the top 25 acknowledge leaders in the global sourcing space, bringing with him over 15 years of experience in consulting and management across IT, Business Process services and building offshore operations.

Phil Captain is the CEO of PMC (Professional Management Coaching). Captain has worldwide experience in building a business all the way from concept to strategy to the actual ‘”making-it-happen” implementation plans. He also specializes in transforming marketing and sales teams.

Jerry E. Durant is the founder of IIOM. Durant is the chairman of The International Institute of Outsource Management that is based in Philippines. He is also a partner at Martyzel. Durant has also been involved in IT for over 30 years.

Anna Daroy is a consultant of Daroy Consultancy with over 25 years in the tech industry and is an experienced executive board director and business leader in strategy, mergers & acquisitions and business turnaround.

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